Become a Patient

Thank you for considering New Horizon Health Center as your medical home. We provide equal access to all of our patients regardless of source of payment.

For an efficient registration process, please be aware of the following:

Persons with all Commercial, Medicaid, and/or Medicare Insurance Plans:

Proof of insurance and a picture ID are needed. Parents of Children must provide the child’s birth certificate.

Patients with or without insurance coverage may apply for a Fixed Sliding Fee Discount for services:

New Horizon Health Center utilizes the Federal Poverty Guidelines (FPG) to offer Fixed sliding fee discounts for medical and dental services. Fixed discounts are based on income and number of dependents in the household.

Eligibility is only valid for one year. If the eligibility information is not updated within 30 days from the date of service, your account will be charged at 100% of services.

Patients will not be denied services for inability to pay.

The following are required to qualify for a Fixed Sliding Fee Discount:

1. Proof of Identification

For Adults, one (1) identification with a picture ID is required:

Current Driver’s License
TX Identification Card
Voter Registration Card

Passport
Consulate ID Card
Legal Resident documents

If no picture ID, two (2) of the following are required:

Birth Certificate
Social Security Card
Voter Registration Card

School Record
Marriage License
Selective Service Card, etc.

For children, one (1) of the following is required:

Birth Certificate
Verification of Birth Facts from hospital

2. Proof of Income (as applicable)

Earned Income:

Copy of most recent four paychecks stubs.
Verification of Employment or Statement from employer with company’s information.

Unearned Income:

Recent TANF letter from Texas Department of Human Services.
Social Security Administration and/or Social Security Supplement.
Child Support award letter from Attorney General.
Statement of Support with ID of person writing statement.
Retirement Pension reward letter.
Veteran’s pension letter.
Unemployment award letter from Texas Workforce Commission.

Self-Employment (one of the following):

Self-Employment declaration forms/letters last 2 months.
1040 Income Tax Forms with W2 or 1099.

3. Proof of Residency (one of the following):

Note: Proof of Residency is required for communication purposes NOT for discount determination.

Utility bill (Example: PUB bill, Gas bill, etc.)
Food Stamp Letter
Lease from dwelling (house, apartment, etc.)
NHHC Address Verification Form

Insurances Accepted

NHHC Accepts the following insurance:

United Healthcare, Wellmed, Humana, Aetna, Blue Cross Blue Shield, Ambetter, Medicaid, Molina, Driscoll, Superior, UHC Community, Medicare, Medicare Advantage Plans, Healthy Texas Women, Champva, Cigna, Oscar, Tri-Care, BPA, Cameron Care, Gravie, CSHCN (Children with Special Health Care Needs), Prominence, Railroad, Key Benefit Advantage, Magellan, March Vision, Envolve Vision, UMR, and more...

Why choose New Horizon Health Center?

Same-day & Walk-in Appointments
Sliding Fee Scale
Insurance and Benefits Assistance

What are the fees for Medical Records?

Medical records fees for personal requests, insurance, etc. are $25.00 for the first 20 pages, and .50 cents per page thereafter. Radiology films are $8.00 plus mailing fees.
How long do you keep Medical Records?

Record for adult patients are kept for seven years after the last visit. Pediatric records are kept until the patient reaches the age of 21 or seven years after the last visit, whichever is longer.
How long does it take to process a medical request?

Processing a request may take up to 15 business days after the date of the request and some fees may apply (depending on the type of request). Additional time (up to 30 days) may be taken for unusual circumstances such as staffing shortages, purged records, etc.